Creating CRMs for growing businesses
How do we do it?
Clarifying your CRM Business needs & goals
Create a Customer Journey Map
Identify processes that we can streamline
Discuss opportunities to better delight your customers
Understand your data, reporting and compliance needs
Deciding on the best solution to fit Cost, Time & Key Desired Outcomes
Compare CRM products
Define timeframes and spending level
Establish your Minimal Viable Product requirements (your MVP)
Define your scope that aligns with your timeframes, must have requirements and spending level
Extend your CRM solution if needed
Support you & capture insights and suggestions
Customise the product further where possible
Optimise reporting, workflow & customer experience
Enhance marketing and communication
Integrate with other apps
Create API's for realtime data transfer
Continue to collaborate to extend the solution
Deliver your MVP to get you going quickly
Set up the project
Work in focused 2 week development cycles
Use Collaborative Reporting Tools to show progress
Focus on the MVP, so we can go live as soon as possible
Cleanse and Migrate existing data
Test ...and test again
Prepare User guides and Deliver Onboarding/Training
The benefits of a CRM
Delight your Customers
Provide a seamless and timely experience
Make doing business with you easy
Know your customer and build their trust in your company
Standardise processes to keep your brand consistent
Automate processes and 'Touchpoints' so you never miss an opportunity to delight your customer
Growing & Aligning your Team
WHAT PEOPLE SAY
"We found working with Auxilio easy. They were very focused on understanding our needs before we started the project. The CRM site that they delivered exceeded our expectations in terms of quality, price and the speed in which it was done. Thanks team."
— Jose Polo, Commercial Director